Getting to Know Commerce Cloud and its Solutions
Commerce cloud relates to a cloud-based software solution empowering companies to merge the customers’ experience from all trading points, including mobile, web, store, social, etc. It delivers one-to-one shopping experience, from purchasing, to fulfillment, and customer service with integrated predictive intelligence. And, its tough partner ecosystem certifies satisfaction and development from planning to inauguration, as well as beyond.
The primary customers of commerce cloud are executives mostly at the C-level, but it could be anybody with the responsibility of growing the business via digital channels. Plus, commerce cloud is well-received by those who take charge of the store and the experiences of customers about the brand.
The well-known configuration consists of everything you consider necessary for end-to-end, integrated commerce; however it is available as well as two independent product lines: Commerce Cloud Digital as well as Commerce Cloud Store.
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Pricing fluctuates depending on what each customer needs. You can work with their sales team to create a package according to your needs and budget considerations, notwithstanding your company’s industry or size.
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The Solutions Offered by Commerce Cloud
1. Commerce Cloud Digital – a cloud based software for transforming the experience of your customers across the entire digital channels. It has lots of competencies including, content, promotions, merchandising, customer service, marketing, predictive intelligence, and fulfillment. Convenient shopping choices from reserve, purchase, pay, implement, and service wherever, are simply enabled in Commerce Cloud Digital. With its open development ecosystem, it is easy to modify or make it even bigger.
2. Commerce Cloud Store. It is a solution for complete mobile-original point- of-sale and store operations. Commerce Cloud Store updates your experience with point-of-sale because of one-to-one in-store customer encounters, real-time awareness on how a mobile store operates, and very preoccupied associates in attendance. A combination of Store and Digital with real-time collective opinion of the customer, sales and profits can be improved as well as customer loyalty when their in-store, merchandising, and marketing experiences are optimized. Through Commerce Cloud Store, customer experiences are unified and you can breathe fresh life into your merchandising experience.
3. Unified Commerce, which creates uninterrupted, consistent shopping experiences throughout any channel. Unified commerce focuses on satisfying the mounting expectations of linked customers, taking the idea one step ahead. Retailers today must think not only of individual channels and shopping, but beyond and meet expectations of customers all the way, from shopping to one-to-one to fulfillment, as well as customer service.
Commerce Cloud now provides you with an all-inclusive digital commerce solution enabling sellers to deliver (as well as for customers to feel) a trade experience which is unified without a doubt beginning from discovery all the way to delivery.